Items purchased must be paid for in full before they will be shipped. Please make full payment within 24 hours and contact me if there is ever any questions or concerns.
Shipping will be via USPS or FedEx - whichever method is most economical.
Once an order is shipped, the order is no longer under my control. If there is an issue with your item not being delivered you'll have to contact the shipping company to find a resolution. All packages shipped priority (not first class) will include a tracking number and some form of insurance to protect you and your investment.
But please contact me if you have any problems with your order.
I welcome any private feedback about the nature of your dissatisfaction and would appreciate postponing public reviews until the issue is resolved. Please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalized orders
• Digital downloads
If an item was approved via an Etsy conversation before sending, no refund will be given. Always be sure to double check info/spelling.
Questions about your order?
Please contact me if you have any problems with your order.